We have money back guarantee policy, if we are unable to process the application as committed by us. Startupengine guarantees your satisfaction with the services and support facilitated through this website. We strive to ensure that the best possible services are rendered through our website.  You can easily reach us with your grievance. Immediately our refund department will assessee the matter and if it finds non-catering of services on our part we’ll gladly refund your payment within 10-15 working days from the date of refund request. All refund requests must be made within 7 days of purchase. We will process your request within 10-15 working days of receiving all information required for processing the refund like the reason for refund, bank details for processing requests etc.

If you’re not satisfied, simply send an email at info@startupengine.in and we will reach out to you at the earliest, during our normal business hours. Before processing any refund, we reserve the right to make best effort to complete the service.

• No refund shall be issued if we processed the registration/application as per the government guidelines and issuance of the certificate is pending or delayed on part of a government department or officials.
• No refund shall be issued if the application has been filed successfully but rejected due to the non-availability of company name requested by the applicant in the application.
• If any government fee, duty, challan or any other sum paid in the course of processing registration application by us. We will refund the payment received after deducting the government fee paid by us on behalf of the applicant.
• No refund shall be issued if you have already availed any complimentary service or discount offer which was attached to the paid service for which you are seeking a refund.
• The amount to be refunded would be calculated on the basis of stage of work completion and would be reviewed and processed accordingly. 
• Unfortunately, we can’t refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties, such as affiliates, with a role in processing your order at any point.
• Refund guarantee policy shall be subject to the clauses mentioned under the Guarantees and warranties section of our Website

FORCE MAJEURE Startupengineshall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).